Earls Restaurants Ltd., Announcement
A white family sitting in a restaurant waits for their food as the son, with a young black man sitting next to him, begins an important announcement. “Mom, dad, everyone -- I have something to tell you all. Now, this may not be easy for you. But I know you all just want me to be happy. You may have already guessed it...But I'm..." and then dinner arrives and everyone focuses on the food, forgetting what he had to say. Even the young man gives up to eat.
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Clearly no one in your family has had to deal with the pain, sorrow and suffering that gay men and women experience while developing the individual awareness and self-respect necessary to come out to themselves and others. This milestone is not something to be diminished and made light of. Your company and its advertising clearly do not understand any of that, nor any of the fear and anguish experienced by those men and women whose families have been torn apart by members who refuse to accept them as they are.
If this ad were produced to demonstrate, in some sort of backhanded way, Earls as a gay-friendly, inclusive, family restaurant, you have failed miserably. All you have demonstrated is a callous disregard for the thoughts and feelings of a portion of your clientele, your staff, and their families.
Shame on Earls, and you Mr. Fuller, for allowing such an insensitive and misguided creative execution to see the light of day. I hope you will understand the inappropriate nature of this ad and remove it from the air at once. It's not something one would expect from an organization that claims, "every customer should be treated like an honoured guest."